Kia recalls 7,000 Sportage and Soul models

Friday, 9 May 2014

  • Seatbelt pre-tensioner check required
  • All work carried out free of charge
  • Kia to contact affected owners by post

Kia Motors (UK) Limited is recalling 5,787 Sportage models and  1,432 Soul vehicles due to a possible fault with the vehicle's seat-belt pre-tensioner.

Although Kia is not aware of any injuries resulting from this possible fault, discovered as a result of on-going monitoring of customer vehicles, the company is concerned that some pre-tensioners may not work properly due to a faulty piston within the mechanism.

Kia will contact all affected UK owners and advise them to take their Sportage or Soul model to their nearest dealer for a system check. Any faulty pre-tensioners will be replaced free of charge within one to two hours.

Only vehicles fitted with components from the faulty batch need to be inspected and other Sportage and Soul vehicles are not affected. The Sportage models were built at Kia's Zilina, Slovakia factory between October 2011 and November 2012 and the Soul vehicles were built at Kwangju in Korea between August 2011 and March 2012. The fault does not affect the all-new Soul just announced in the UK.

Owners may contact Kia's dedicated Customer Service Centre on 0800 015 8757 if they have any questions.

Ends

For further information on Kia please visit www.kiapressoffice.com or contact:

Stephen Kitson

Director of Corporate Communications

 

skitson@kia.co.uk - 01932 832075 - 07795 011936

   

Matthew Bendall  

Senior Press Officer

 

mbendall@kia.co.uk - 01932 832073 - 07747 149149

   

Sara Drummond-Bell 

Senior Press Officer

 

sdrummondbell@kia.co.uk - 01932 832072 - 07919 482332

   

Carly Escritt

Press Officer (Press Fleet)

 

cescritt@kia.co.uk - 01932 832071 - 07557 262252

   

Rosie Puxley

Press Office Assistant

 

rpuxley@kia.co.uk - 01932 832079 - 07795 011475

 

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