HYUNDAI MOTOR GROUP BECOMES MOST AWARDED AUTOMOTIVE GROUP IN THE J.D. POWER 2020 U.S. INITIAL QUALITY STUDY

Thursday, 25 June 2020

  • Kia Motors, Hyundai Motor and Genesis combine for seven model-level awards, the most for an automotive group
  • Model winners are Kia’s Forte, Sedona, Sorento, and Soul, Hyundai’s Tucson and Veloster, along with Genesis’ G70

Hyundai Motor Group received the most model-level awards in the J.D. Power 2020 U.S. Initial Quality Study (IQS), as seven models ranked highest in their segments.

Kia Motors Corporation tied for the highest in overall initial quality with a score of 136 problems per 100 vehicles (PP100), making it the highest-marked mass market brand for the sixth consecutive year. It tallied four segment wins and brand level award — the most for an individual brand. Kia Forte (compact car), Kia Sedona (minivan), Kia Sorento (upper midsize SUV) and Kia Soul (small SUV) each ranked highest in their segments.

Hyundai and Genesis, respectively, won in two and one segments.

For Hyundai, J.D. Power ranked Hyundai Tucson as the best compact SUV in initial quality, while Hyundai Veloster also earned the top score in the compact sporty car segment. In addition, Hyundai Accent and Elantra both finished second in their respective segments, while Santa Fe finished third.

Genesis led the premium segment as the top-ranked premium nameplate for four consecutive years. The G70 scored 129 PP100 to rank as the top Compact Premium Car for the second year in a row.

The 2020 U.S. Initial Quality Study is based on responses from 87,282 purchasers and lessees of new 2020 model-year vehicles who were surveyed after 90 days of ownership. The study, which provides manufacturers with information to facilitate the identification of problems and drive product improvement, was fielded from February through May 2020.

The 2020 study, redesigned for its fifth generation, is now based on a 223-questionnaire covering nine vehicle categories: infotainment; features, controls and displays; exterior; driving assistance (new for 2020); interior; powertrain; seats; driving experience; and climate.

Ends

For further information on Kia please visit www.kiapressoffice.co.uk or contact:

Stephen Kitson
Director of Corporate Communications

E: skitson@kia.co.uk   
T: 01932 832 075 M: 07795 011 936

Daniel Sayles
Head of Press & Public Relations

E: dsayles@kia.co.uk  
T: 01932 832 073 M: 07747 149 149

Sara Robinson     
Senior Press Officer

E: srobinson@kia.co.uk
T: 01932 832 072 M: 07919 482 332

Moyosola Fujamade
Senior Press Officer (events)

E: mfujamade@kia.co.uk  
T: 01932 832 069 M: 07471 216 343

Lauren Martin
Press Officer (press fleet)

E: lmartin@kia.co.uk
T: 01932 832 071  M: 07557 268 252

Melissa Lodge
Press Office Assistant

E: mlodge@kia.co.uk
T: 01932 832 079 M: 07795 011 475

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